At Wholefood Merchants, we are constantly striving to evolve and improve our offering to our valued customers.
As a result and to support you through this very trying time, we are offering delivery services or free pick up for your shopping needs.
The following will inform you of our terms, conditions and fees:
DELIVERY & PICK UP
Our pick up & delivery days are now TUESDAYS – Place order by 3pm Monday
THURSDAYS – Place order by 3pm Wednesday
FRIDAYS – Place order by 3pm Thursday
Orders placed after 3pm will not be processed until the next business day. Please be mindful when placing your order as add-ons will not be permitted.
$10 for local (8km radius) minimum order of $30 required. Over 8km, up to 25km will incur a flat fee of $25.
Your groceries will be contact less and dropped off at your front door ensuring safety for both you and our staff member.
CONTACT LESS PICKUP
You can choose to collect in store or we can bring it out to the car park. All aiding in reducing your exposure in the current environment.
FILLING OUT OUR FORM
When filling out our form, simply tick the box next to the product. This will indicate to us the quantity of one item. If you require more of that particular item, please use note section at the bottom of each category (helpful tip: you can copy and paste description) If you not see something there you require or need a brand substitute, no problem, just write it in the note section also.
Our form is based off our top selling products and brands from our food categories. Over the coming weeks we will be adding other categories to the form, such as fridge/freezers items, supplements, beauty, home cleaning etc, so in meantime, simply fill out the additional notes section at the very bottom of the form to add any other products required.
Once you have submitted your order to us, we will contact you when your order is completed for payment over the phone and at this time we will advise the estimated pickup / delivery time.
Products are subject to availability and prices may change without notice.
By proceeding with this order you are agreeing to out Term & Conditions.